About Us
Supporting Australian Healthcare Since 2003
At Practice Pro Solutions, we’re dedicated to helping medical practices run smarter, smoother, and more sustainably. For over 23 years, we’ve partnered with GPs, clinics, and healthcare providers across Australia to deliver tailored solutions that ease the administrative burden and let doctors focus on what matters most their patients.
Our services cover every stage of practice growth and management:
Testimonials
What Our Clients Say
Dr. Sarah Mitchell
General Practitioner, Sydney
"Practice Pro Solutions completely streamlined my clinic operations. Their virtual reception service means no patient call is ever missed, and their bookkeeping support has taken a huge weight off my shoulders."
Michael Roberts
Practice Manager, Melbourne
"Their team has been outstanding in helping us with medical supplies and financial management. Reliable, professional, and always quick to respond — exactly what every practice needs."
Emily Chen
Clinic Owner, Brisbane
"When I purchased my GP practice, Practice Pro Solutions guided me through the entire process. Their support made the transition smooth, stress-free, and incredibly efficient."
Dr. Faisal Khan –
Founder & GP Specialist
“We exist to make healthcare simpler for providers and better for patients.”
With more than 22 years of experience in general practice and integrative medicine, Dr. Faisal Khan has built a reputation as a trusted leader in Australian healthcare. Holding qualifications including MBBS, FRACGP, and FAMAC, he combines clinical excellence with a holistic, patient-centered approach to care.
As the Founder of Practice Pro Solutions and a senior GP at Wallsend Medical Practice, Dr. Khan has dedicated his career to improving patient outcomes, empowering healthcare providers, and mentoring the next generation of doctors. His leadership extends beyond the clinic he actively supports innovation in healthcare delivery, integrating evidence-based practices with modern systems to simplify operations and enhance care.
Dr. Faisal Khan
Founder | GP Specialist | Mentor
FAQs
Freequently Asked Question
Running a medical practice comes with challenges. Our services are designed to make your day easier—streamlining admin, protecting patient data, and improving communication.
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What services do you provide?
We offer virtual reception, practice management, bookkeeping, media, and admin support—tailored to keep your practice running smoothly.
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How does a virtual receptionist work?
Our team answers calls in your practice name, manages appointments, and handles patient enquiries—just like an in-house receptionist.
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Can you tailor services to suit my practice?
Yes, our support is flexible. Whether you need call handling, accounts, or full practice management, we’ll adapt to your needs.
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Is patient information secure?
Absolutely. We follow strict Australian privacy standards to ensure all patient data remains safe and confidential.
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How do you handle bookkeeping?
We take care of accounts, reconciliations, and reporting, keeping your finances accurate, compliant, and stress-free.
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What makes Practice Pro Solutions different?
We specialise in healthcare. Our experienced team understands the unique needs of medical practices and delivers reliable support you can trust.
process
We follow simple steps to
deliver effective solutions
At Practice Pro Solutions, our approach is straightforward and tailored to meet the needs of busy medical practices. Each step is designed to ensure your operations run smoothly while keeping patient care front and centre.
Idea Generation
We work closely with you to understand your practice goals and identify the best solutions for your needs.
System Design
Our team develops customised workflows and technology setups that integrate seamlessly into your clinic.
Monitoring & Support
Ongoing support and performance checks help keep your systems reliable, efficient, and secure.
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