Privacy Policy

We may collect personal information you provide when you contact us, book a consultation, use our services, or interact with our website — including your name, practice name, email address, phone number, and any message content you submit.

We may also collect limited technical information when you visit our website, such as browser type, device information, and pages viewed, to help us improve the site experience.

We use personal information to respond to enquiries, deliver our services, manage client relationships, improve our website, and meet legal or regulatory obligations.

Where our services involve access to practice or patient-related information, we handle that data with heightened care and only as required to deliver the agreed service. We do not use patient information for unrelated marketing purposes.

We expect all information shared with us to be provided lawfully and with appropriate authority from your practice.

We do not sell personal information. We may disclose information to trusted service providers who help us operate our business (such as hosting or email providers), regulators where required by law, or professional advisers bound by confidentiality obligations.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. No method of transmission over the internet is completely secure, but we review our safeguards regularly.

You may request access to, or correction of, personal information we hold about you, subject to applicable exceptions under Australian privacy law.

For privacy-related questions or requests, contact us at info@practiceprosolutions.com.au.